Privacy Policy

Privacy Policy for AI Signs and Wraps

Effective Date: 09/11/2024

At AI Signs and Wraps, we are committed to protecting your privacy and ensuring that your personal information is handled in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information when you interact with our website or services:

  • Personal Information: This includes your name, email address, phone number, mailing address, and other information you provide when contacting us for estimates, signing up for newsletters, or making inquiries.
  • Non-Personal Information: We collect data about your interaction with our website, such as your IP address, browser type, pages visited, and other analytics data to improve our services and user experience.

2. Legal Basis for Processing Personal Information

Under GDPR, we process your personal data only when we have a legal basis to do so, which may include:

  • Consent: When you provide us with explicit consent, such as opting in to receive marketing communications.
  • Contractual Necessity: To fulfill our obligations in providing you with services, such as responding to inquiries or providing estimates.
  • Legal Obligation: To comply with any applicable legal obligations.
  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services and user experience, and provided it does not override your rights.

3. How We Use Your Information

The information we collect is used for the following purposes:

  • To Provide Services: We use your personal information to respond to inquiries, provide estimates, and deliver the services you request.
  • Marketing and Communication: We may use your information to send promotional materials, updates, or newsletters, but only if you have given your explicit consent.
  • Website Improvement: Non-personal information helps us analyze website usage and improve our online experience for users.

4. How We Protect Your Information

We implement a variety of security measures, including encryption and secure access to data, to ensure your personal information is protected from unauthorized access, disclosure, or destruction. We regularly update our security protocols to comply with current standards.

5. Sharing Your Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following circumstances:

  • With trusted third-party service providers who assist us in operating our website or business, as long as they agree to keep this information confidential.
  • To comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

Any third-party service providers that we engage must also comply with GDPR requirements.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: You can request access to the personal information we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request that we restrict the processing of your data under certain circumstances.
  • Right to Data Portability: You can request that we provide your personal data in a structured, commonly used format for transfer to another service.
  • Right to Object: You can object to the processing of your data, particularly for direct marketing purposes.
  • Right to Withdraw Consent: You may withdraw your consent to our processing of your personal data at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at admin@lundholmtech.com.

7. Cookies

We use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze traffic and usage of our website. Before placing cookies on your device, we will seek your explicit consent, as required under GDPR. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the website.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. After this period, the data will be securely deleted or anonymized.

9. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses or other legally recognized measures.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, or if you wish to exercise any of your rights under GDPR, please contact us at:

  • Email: admin@lundholmtech.com